Refund policy

To be eligible for a return, your item must be damaged and in need of replacement.  You will not be eligible if the item is not shipped to you in a specific time. We are a small business, and do not operate as a large conglomerate where we have shipping on a daily basis. We ship the items in a timely manner.

To start a return, you can contact us at elementbricks6061@gmail.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at elementbricks6061@gmail.com.